It's never been easier to request your non-urgent medical transportation

Ambula revolutionizes non-emergency medical transport with innovative technology and a digitalized network, ensuring that users reach the right care at the right time.


    *10% discount when booking through the App

    One service, several solutions

    Personalized transport for health care and beyond, with special conditions for hospitals, senior residences and insurance/assistance companies

    Users (Private and Health Subsystems)
    Personalized service, with prices and invoicing valid for any subsystem.
    Hospitals, Clinics and Senior Residences
    Personalized dashboard with easy scheduling, full visibility and scalable commissions.
    Insurance and Assistance Companies
    Scheduling and support for users, with real-time tracking and total control.

    What is your booking preference?

    Scheduling and support for users, with real-time tracking and total control.

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    Web Base
    Simple flow, instant simulation and scheduling in just 2 minutes.
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    Mobile App
    Personalized experience with real-time notifications and appointment history.
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    Telephone
    Personalized service, agile scheduling and full support.

    Our value is
    in the results!

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    Personalized service, agile scheduling and full support.
    throughout the country and all modes of land transport
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    95.2% success rate
    offering immediate access even for last-minute trips, in a market accustomed only to scheduled transportation.
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    1st place
    Ambula is a leader in Portugal in scheduling patient transport, with a private and personalized service.
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    Single platform
    with all methods of scheduling, payment and immediate and digital invoicing

    Why choose Ambula?

    Leader in efficiency, personalization, transparency and national coverage.

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    Easy access and customizable platform
    Easy platform, with all scheduling options available and automated processes
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    User-centered, with visibility and transparency
    Clear, predictable and user-centered service
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    Network of specialized partners and national coverage
    Agile solutions and the right partners for each trip, all over the country
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    Operational efficiency and sustainability
    Less waste, efficient management and environmental commitment

    Our partners:

    Download the

    Ambula App

    Download our app now on the usual platforms and have immediate access to personalized transport services for patients and people with reduced mobility, directly on your smartphone!

    Testimonials

    What our customers say about Ambula

    Frequently Asked Questions

    To schedule an ambulance service, simply access our app, select the scheduling option, choose the type of transportation, provide the necessary details and confirm your request.

    You will need to provide basic information, such as name, contact, pick-up and destination, date and time of transportation, and details regarding the patient to be transported (stretcher, wheelchair, oxygen support, etc.).

    Yes, you can schedule a service for someone else. All you have to do is provide the requested user details during the scheduling process.

    Payments can be made directly through the application, using credit, debit or MBway cards.

    Yes, once the appointment has been confirmed, you can follow the ambulance’s route in real time using the GPS available in the app.

    Arrival times vary depending on location and availability, but the app will give you an estimated arrival time when you book.

    You can cancel or change an appointment directly in the application, as long as you respect the deadline set for changes at no extra cost.

    Yes, AMBULA offers non-emergency ambulance services 24 hours a day, 7 days a week.

    After completing the service, you will be invited to rate the service and leave a comment about your experience directly on the app.

    All our partners are rigorously selected and registered on the INEM platform, complying with all legal requirements and undergoing periodic inspections.

    If you have any problems, you can contact our support through the app, where our team is ready to help and resolve any issues.

    We offer different types of transportation, including ambulances for non-emergency individual transportation and vehicles adapted for different mobility needs.